COTRADES
Beginner 📚 Mandatory 2 hrs 1.0 credits

Customer Service & Exception Handling

CSEH Certified Courier & Transport Logistics Operator 8 Enrolled Chungu Siulapwa
8 Enrolled
1 Active Students
0 Completed
0 Sections
Course Overview
Communication skills for delivery notifications, handling missed deliveries, rescheduling, refunds/claims, dealing with angry customers, and lost/damaged package procedures.
Your Instructor
Chungu Siulapwa
Chungu Siulapwa
Course Details
Course Code: CSEH
Duration: 2 hours
Credits: 1.0
Difficulty: Beginner
Status: Active
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