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Beginner
📚 Mandatory
2 hrs
1.0 credits
Customer Service & Exception Handling
CSEH
Certified Courier & Transport Logistics Operator
8 Enrolled
Chungu Siulapwa
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8
Enrolled
1
Active Students
0
Completed
0
Sections
Course Overview
Communication skills for delivery notifications, handling missed deliveries, rescheduling, refunds/claims, dealing with angry customers, and lost/damaged package procedures.
Your Instructor
Chungu Siulapwa
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Course Details
Course Code:
CSEH
Program:
Certified Courier & Transport Logistics Operator
Duration:
2 hours
Credits:
1.0
Difficulty:
Beginner
Status:
Active
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